When using the password reset feature, it auto-fills Shannon’s email address by default. How can I remove that default email address.
Hi @AllisonAlesi
If the autofill is coming from your own browser info (or the user’s browser info), you can try to prevent this type of auto complete by adding the autocomplete attribute to the username/email field.
eg:
<input type="text" name="username" autocomplete="off">
However, some browsers ignore this for login forms as auto complete is the intended functionality for the user.
If however, the username is being auto filled with the same username for everyone, coming from your website’s CRM, then this is likely some Liquid code in your login form that is responsible for this.
If you can paste your form code here and/or share some links or screenshots describing the issue in more detail, we can help identify the problem.