Login issues my.treepl.co using Chrome Version 85.0.4183.83

Erik · August 31, 2020, 12:30am

I have updated chrome to Version 85.0.4183.83 and can’t now log into my.treepl.co. I get stuck in an endless loop of getting signed in and out again. Anyone else experiencing this problem?

hopestew · August 31, 2020, 12:50am

See: https://docs.treepl.co/treepl-portal/portal-login-issues
I had this issue for months with Chrome. All I had to do to fix it was to change my Chrome setting to allow all cookies.

Erik · August 31, 2020, 1:37am

I did update cookie settings, but still not working. Which chrome version are you on?

twrsj · August 31, 2020, 6:03am

I find once it’s stuck if I remove everything after admin in the address bar I get in.

hopestew · August 31, 2020, 6:34am

My chrome is: Version 85.0.4183.83 (Official Build) (64-bit) on a Mac 10.14.6. I just checked my chrome settings and I’ve selected “Block third-party cookies in Incognito”. I also have “Clear cookies and site data when you quit Chrome” selected. Maybe clear your cookies and reboot chrome.

Erik · August 31, 2020, 6:41am

Clearing the cookies worked. Thank you!